Legal

Terms of Service

The rules and conditions governing the use of our website and services.

Terms of Service

Terms of Service

Effective date: 9 February 2026

Last updated: 9 February 2026

Please read these Terms of Service ("Terms") carefully before using the CraftItPro website at craftitpro.com (the "Site") or engaging our services. By accessing the Site or using our services, you agree to be bound by these Terms.

1. About Us

CraftItPro provides premium interior finishing services including decorative plaster, spray-painted furniture, wall panelling, and painting and colour consultation. We are based in Ireland and serve clients throughout the country.

2. Use of the Site

  • You must be at least 18 years of age to use the Site or engage our services.
  • You agree to provide accurate and complete information when creating an account or submitting a request.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.

3. Accounts

  • Account creation requires a valid email address and password.
  • You must verify your email address before accessing account features.
  • We reserve the right to suspend or terminate accounts that violate these Terms.
  • You may delete your account at any time by contacting us at spiatkowski@craftitpro.cloud.

4. Service Requests and Scheduling

  • Submitting a service request or call request does not guarantee an appointment. All requests are subject to availability and approval by our team.
  • We will confirm or propose alternative arrangements for each request.
  • You may cancel or reschedule a confirmed appointment by contacting us at least 48 hours in advance.
  • Failure to provide adequate notice of cancellation may result in forfeiture of any deposit paid.

5. Pricing and Payments

  • All prices are quoted in euros and are inclusive of applicable taxes unless stated otherwise.
  • Project pricing consists of a deposit and a final payment. Exact amounts are specified per project and visible in your Client Space.
  • Payments are processed securely through Stripe Hosted Checkout. We do not store or process your payment card details.
  • The deposit is due upon schedule approval to secure your booking.
  • The final payment is due upon project completion.
  • We reserve the right to adjust pricing for materials, scope changes, or additional work agreed upon with the client.

6. Refunds and Cancellations

  • Deposits are refundable if cancellation occurs at least 48 hours before the scheduled start date.
  • Deposits are non-refundable for cancellations made less than 48 hours before the scheduled start date, unless we are at fault.
  • If CraftItPro cancels a project, any deposit paid will be refunded in full.
  • Refund requests should be directed to spiatkowski@craftitpro.cloud.

7. Intellectual Property

  • All content on the Site, including text, design, graphics, logos, and code, is the property of CraftItPro and is protected by copyright and intellectual property laws.
  • You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.
  • Photos of completed projects may be used by CraftItPro for portfolio and marketing purposes unless you notify us otherwise in writing.

8. Limitation of Liability

  • The Site is provided "as is" without warranties of any kind, express or implied.
  • CraftItPro shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or our services.
  • Our total liability for any claim related to our services shall not exceed the total amount paid by you for the specific project in question.

9. Third-Party Services

Our Site integrates with third-party services (Firebase, Stripe) that have their own terms and privacy policies. By using our Site, you also agree to the terms of these services where applicable.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the Irish courts.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Contact

If you have questions about these Terms, please contact:

CraftItPro
Email: spiatkowski@craftitpro.cloud
Ireland

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